Ge99 Privacy Policy — Our Firm Commitment to Protecting Your Information

Ge99 is a trusted and secure online betting platform for users in Bangladesh. We treat the privacy of our users as a fundamental right. This Privacy Policy applies to the ge99 website, mobile app, and all related services.

This policy explains in detail — what information we collect, how it is used, who it may be shared with, and the steps we take to keep it secure. ge99By using any of -'s services, you confirm that you have read and agreed to this Privacy Policy.

This policy has been developed in accordance with international data protection standards. We are committed to ensuring your personal information is never used without your consent.

Ge99 only collects information that is necessary to provide our services. Requesting or storing unnecessary data goes against our policy. Below is a detailed breakdown of the types of data we collect:

The above information may be collected directly from you (at registration), automatically (as you use our platform), or from third-party verification services.

Ge99 uses collected data solely for specific, lawful purposes. We never use your information for unethical or unauthorized activities. The primary purposes are:

• To create, verify, and manage your account.
• To process deposits, withdrawals, and other financial transactions.
• To send you platform updates, promotions, and important notifications.
• To prevent fraud, money laundering, and unauthorized activity.
• To improve customer service and personalise your experience.
• To fulfil legal obligations and meet regulatory requirements.
• To identify and resolve technical issues on the platform.

Your data is stored on ge99's secure servers, which are operated to the highest security standards and undergo regular security audits. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the full duration your account is active, and for a minimum of 5 years after account closure.
• Financial Transaction Records: 5 to 7 years, as required by legal obligations.
• Communication Records: Support tickets and chat logs are retained for up to 2 years.
• Log Files & Technical Data: Generally retained for up to 90 days.

Once the retention period expires, your data is securely and permanently deleted. If you request deletion of your data ge99 Will be completed as promptly as possible while meeting all legal obligations.

Ge99 does not sell your personal data or share it with third parties for commercial purposes. However, there are limited circumstances in which data may be shared:

• Payment Processors: Necessary information is shared with approved payment partners — including bKash, Nagad, Rocket, and banks — to process deposits, withdrawals, and other transactions.
• KYC Verification Services: Registered third-party services may be used for identity verification.
• Legal Obligations: Data may be disclosed in response to court orders, government investigations, or requests from regulatory authorities.
• Fraud Prevention: Relevant information may be shared with the appropriate authorities to help prevent unlawful activity.

Ge99 uses cookies and similar technologies on its website and app. Cookies are small data files stored in your browser that help improve your browsing experience. ge99 uses three types of cookies:

• Essential Cookies: Essential for login sessions and security. The platform cannot function properly without them.
• Functional Cookies: Used to remember your preferences and settings, such as your language selection.
• Analytics Cookies: Used to monitor platform usage and improve our services. These are fully anonymized.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

As a ge99 user, you have important rights over your personal data. We respect these rights and are always here to help you exercise them:

• Right to Access: You can find out at any time what data ge99 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: You may request that the processing of your data be restricted for specific reasons.
• Right to Portability: You may request a copy of your data in a structured, machine-readable format.
• Right to Object: You may object to the use of your data for specific purposes.

To exercise any of these rights support@ge99.ws— or contact our customer support team directly. ge99 will endeavor to respond to your request within 30 business days.

Ge99 uses multi-layered security to protect your data. Our security team monitors the platform 24/7 and responds promptly to any suspicious activity.

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Sensitive data stored in the database is kept in an encrypted state.
• Multi-Factor Authentication (MFA) is available.
• Regular security audits and penetration testing are conducted.
• Dedicated firewall and DDoS protection are always active.
• Employee access to data is strictly controlled on a "need-to-know" basis.

Ge99 is strictly not for minors. You must be at least 18 years old to use our platform. We do not knowingly collect or process the data of anyone under 18.

Ge99 uses age verification during the registration process. If we discover that a minor's data has been collected by mistake, it will be deleted immediately and the associated account will be closed.

If you are a parent or legal guardian and believe we may hold your child's data, please support@ge99.ws— and we will act on it promptly.

Ge99 reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you by email or via a platform notification. Continued use of the platform after any changes will be taken as your acceptance of the updated policy.

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to us through the following:

• Email: support@ge99.ws
• Live Chat: Chat with us directly in the Support section of the platform.
• FAQ: For answers to common questions, visit our FAQ Page View.

Our privacy team typically responds within 72 hours. For more complex matters, it may take up to 30 business days.